Frequently asked questions
Do you accept returns or exchanges?
Due to the limited and resale nature of our items, all sales are final. Please review product details carefully before purchasing. If you receive an incorrect or damaged item, contact us within 48 hours of delivery.
Are your items authentic?
Every item sold by James Resellzz is 100% authentic and has been carefully inspected prior to shipment. All products are legally purchased from authorized retailers or trusted retail partners and resold under the first-sale doctrine.
We do not sell replicas, fakes, or unauthorized products. Each item is verified for authenticity before being listed and again before shipping to ensure you receive a genuine product.
If you have any questions regarding authenticity, please contact us before or after your purchase — we are happy to assist.
When will I receive my order?
Your item ship between 1-2 days and will arrive within 2-4 days when you purchase 3 or more products. When purchasing 1-2 items , shipping should take within 7-10 days.
We prioritize every order to ensure it reaches you as soon as possible.
How can I track my order?
Once your order is shipped, you’ll automatically receive an email with your tracking link and tracking number. This link lets you see exactly where your order is and where it’s heading. You will also see your expected delivery date displayed clearly. If you ever need help with your tracking details, just visit our Contact Us page and send us your name and order number — our support team is always happy to assist